Introduction of the methods for organizational excellence for raising the capacity of municipal governance

The project objective was the development and pilot check-up of an approach to introducing governance through organizational excellence ("Commitment to Excellence"") in the context of two Bulgarian municipalities. Its activities included: 1. establishing organization within the municipality for implementation of the project; 2. ensuring the active and informed participation in the training of all persons, related to the project implementation; 3. selection of a competent project manager and team members; 4. communication and, if needed, clarification of the ideas and concepts of Organizational Excellence among the organization’s employees; 5. self-evaluation, identification of strengths and fields to be improved, as well as the priority of individual tasks; 6. development, deployment and communication of an action plan; 7. commitment to the realization of constant improvements."
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