Transparency within the communication of the cities and municipalities

A questionnaire survey of 250 town halls and municipal offices was carried out and meetings of representatives of municipal offices with the public, local experts and interest groups in three localities were organised, analyzing the way how the town halls communicate with the citizens. The conclusions of the debate were embodied into recommednations for the town halls on how to improve the communication. The results of the project contributed to the creation of a Communication Manual for Local Municipalities that is available online at www.komunikujici-mesto.cz.